o7bet Privacy Policy — Your Data, Your Rights
This Privacy Policy explains how o7bet collects, uses, stores, and protects the personal information of players on our platform. We are committed to handling your data responsibly and transparently.
1Introduction
o7bet ("we", "us", "our", "Platform") is committed to protecting the privacy and personal data of all users of the o7bet website and platform available at o7bet.pro. This Privacy Policy ("Policy") describes the types of personal information we collect from players and visitors, how we use that information, with whom we may share it, and what rights you have in relation to your personal data.
By registering an account or using the o7bet platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your personal information as described herein. This Policy forms part of our Terms and Conditions. If you do not agree with this Policy, please do not use the platform.
2Information We Collect
o7bet collects personal information from you in several ways: directly when you register and use the platform, automatically when you browse the site, and from third-party sources such as payment providers and identity verification services. The categories of personal data we collect are set out below.
Identity Data
Full legal name, date of birth, nationality, and copies of government-issued identity documents submitted during KYC verification (National ID card, passport, or other accepted documents).
Contact Data
Mobile phone number, email address (if provided), and any other contact information you choose to provide when communicating with o7bet support or updating your account profile.
Financial and Payment Data
Transaction records including deposit amounts, withdrawal amounts, dates, and payment method identifiers (such as the last four digits of a wallet ID or masked card number). o7bet does not store full card numbers or wallet PINs on our servers.
Gameplay and Betting Data
Records of games played, bets placed, outcomes, betting history, bonus usage, and session duration. This data is used for account management, responsible gaming monitoring, fraud prevention, and regulatory compliance.
Technical and Device Data
IP address, device type, operating system, browser type and version, mobile network operator, screen resolution, time zone (Bangladesh Standard Time, UTC+6), and platform access logs. This data is collected automatically when you access o7bet and is used for security and fraud detection purposes.
3How We Use Your Information
o7bet uses the personal information we collect for the following purposes. We process your data only where we have a valid legal basis to do so, as described in Section 4 of this Policy.
- To create and manage your player account, including verifying your identity through KYC and maintaining account security.
- To process deposits and withdrawals, verify payment method ownership, and maintain complete financial transaction records as required by applicable law.
- To deliver the full range of o7bet games and sports betting products, including cricket betting, live casino, slots, fishing games, and crash games.
- To detect, investigate, and prevent fraud, money laundering, bonus abuse, and other prohibited activities as described in our Terms and Conditions.
- To provide and improve customer support, including responding to queries, complaints, and account issues via in-platform live chat and other support channels.
- To send service-related communications including transaction confirmations, security alerts, account notifications, and updates to our Terms and Conditions or this Privacy Policy.
- To monitor responsible gaming compliance, apply player-requested deposit limits and self-exclusion settings, and identify players who may be experiencing gambling-related harm.
o7bet does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required for real-time fraud prevention.
4Legal Basis for Processing
We process your personal data only when we have a lawful basis to do so. The legal bases we rely on for our data processing activities are as follows:
- Contractual Necessity — Processing your identity, contact, financial, and gameplay data is necessary to perform the contract between you and o7bet — i.e., to provide you with an operational player account and the platform's products and services.
- Legal Obligation — We are required by applicable law to collect and retain certain personal data for identity verification (KYC/AML compliance), financial record-keeping, and fraud reporting.
- Legitimate Interests — We process technical and device data, and gameplay pattern data, on the basis of our legitimate interest in maintaining platform security, preventing fraud, and improving the user experience for Bangladesh players.
- Consent — Where we send you optional promotional communications or use non-essential cookies, we do so on the basis of your consent. You may withdraw your consent at any time by contacting our support team.
5Data Sharing and Disclosure
o7bet does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with third parties only in the limited circumstances described in this section.
Service Providers
We share personal data with carefully selected third-party service providers who assist us in operating the platform. These providers are bound by contractual data processing agreements and are prohibited from using your data for any purpose other than providing services to o7bet. Categories of service providers include:
- Payment processing providers (bKash, Nagad, Rocket, and banking partners) — for the sole purpose of processing deposits and withdrawals on your behalf.
- KYC and identity verification partners — for verifying player identities in accordance with anti-money laundering requirements and age verification obligations.
- Game content providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — who may collect limited technical data to operate game sessions. These providers operate under their own privacy policies.
- Platform security and fraud prevention technology providers — who process technical and behavioural data for the purpose of identifying and preventing fraudulent activity on the platform.
Legal and Regulatory Disclosure
o7bet may disclose your personal data to law enforcement authorities, regulatory bodies, or courts where required to do so by applicable law, court order, or where we reasonably believe that disclosure is necessary to protect the rights, property, or safety of o7bet, our players, or the public. We will notify you of such disclosure where legally permitted to do so.
6Cookies and Tracking Technologies
o7bet uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain session security, and analyse usage patterns. We use three categories of cookies:
- Essential Cookies These are strictly necessary for the platform to function. They enable core features such as secure login sessions, account authentication, and payment flow integrity. Essential cookies cannot be disabled without breaking the platform.
- Functional Cookies These remember your preferences such as language settings, and maintain your session state across platform pages so you do not need to log in repeatedly during a single visit.
- Analytics Cookies These collect anonymised data about how players use the platform — such as pages visited, time spent, and navigation paths — to help us identify areas for improvement. Analytics cookies are non-essential and are only placed where permitted by your consent.
You can control cookie settings through your mobile browser settings. Please note that disabling essential cookies may prevent certain platform features from working correctly.
7Data Security
o7bet takes the security of your personal data seriously. We implement a range of technical and organisational security measures designed to protect your data against unauthorised access, disclosure, alteration, or destruction. Our security measures include industry-standard SSL/TLS encryption for all data transmitted between your device and our servers, secure encrypted storage for personal and financial data, strict access controls ensuring that only authorised personnel can access personal data on a need-to-know basis, and regular security assessments of our platform infrastructure.
While o7bet employs all reasonable measures to protect your personal data, no internet-based platform can guarantee absolute security against all possible threats. You also play a role in keeping your account secure by using a strong, unique password and never sharing your login credentials with anyone.
8Data Retention
o7bet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, or to resolve disputes and enforce our agreements. Our retention periods vary by data category:
- Account and identity data: retained for the duration of your active account and for a minimum of 5 years following account closure, in compliance with applicable financial record-keeping requirements.
- Financial transaction records: retained for a minimum of 5 years following the date of each transaction, as required for anti-money laundering compliance and financial audit purposes.
- Technical and device logs: retained for up to 12 months for security monitoring purposes, after which they are anonymised or deleted.
When your personal data is no longer required for any of the above purposes, o7bet will securely delete or anonymise it in accordance with our internal data destruction procedures.
9Your Data Rights
As a player on the o7bet platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe.
Right of Access
Request a copy of the personal data o7bet holds about you.
Right to Rectification
Ask us to correct inaccurate or incomplete personal data in your account.
Right to Erasure
Request deletion of your data where we no longer have a lawful basis to retain it.
Right to Object
Object to processing of your data where we rely on legitimate interests as the legal basis.
Right to Portability
Receive your personal data in a structured, machine-readable format where technically feasible.
Right to Withdraw Consent
Where processing is based on consent, withdraw that consent at any time without affecting prior processing.
Please note that some rights are subject to limitations under applicable law. For example, we may be unable to delete data that we are legally required to retain for AML compliance or financial record-keeping. Where we cannot fulfil a request in full, we will explain the reason.
10Children and Minors
o7bet is strictly an adult platform. We do not knowingly collect personal data from any person under the age of 21. Our platform employs age verification controls at registration to prevent access by minors. If you believe that a person under 21 has registered an account or provided personal information to o7bet without parental consent, please contact us immediately at [email protected].
Upon confirmation that personal data has been collected from a person under 21, o7bet will immediately close the associated account, delete the minor's personal data (subject to any mandatory legal retention requirements), and take appropriate steps to prevent recurrence.
11International Data Transfers
o7bet primarily stores and processes personal data within secure data centre infrastructure. Some of our third-party service providers — including game content providers and technology partners — may be located outside Bangladesh and may therefore process your personal data in other jurisdictions.
Where personal data is transferred internationally, o7bet takes reasonable steps to ensure that appropriate contractual safeguards are in place with the receiving party to protect your data to a standard equivalent to the protections described in this Privacy Policy.
12Changes to This Privacy Policy
o7bet reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. When we make material changes to this Policy, we will notify registered players via in-platform notification or by displaying a prominent notice on the website prior to the change taking effect.
The "Effective Date" at the top of this Policy indicates when the current version came into force. We encourage you to review this Policy periodically to stay informed about how we protect your personal information. Your continued use of the o7bet platform after any changes to this Policy constitutes your acceptance of the revised terms.
13Contact Us and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy or about how o7bet handles your personal data, please contact our dedicated data support team. We will acknowledge your request promptly and work to resolve any concerns as quickly as possible.
o7bet is committed to resolving all data privacy enquiries promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.